FAQ

Frequently asked questions

When should I order to ensure same-day delivery? For orders and payments placed before 3 p.m., we can guarantee same-day delivery to the logistics service provider.

Once I have placed my order, how can I receive information about the shipment of my parcel? Once you have placed your order and made your payment, you will automatically receive an e-mail with information about the tracking number of your parcel.

How long does it take to charge my car with the charging cable I ordered? The time it takes to charge your electric or hybrid car depends on the charging cable and the car.

Assuming that the car has the same charging capacity as the charging cable used, the following table gives a good overview of charging times: